High performance work systems and employee outcomes: a mediated moderated investigation into the roles of on-the-job embeddedness and job-based psychological ownership
- Creator: Thevisuthan, Praveena
- Resource Type: thesis
- Date: 2023
The role of business process management (BPM) as a mediator between employee job satisfaction and customer satisfaction in the hospitality industry in Hong Kong and Macau
- Creator: Ho, Kathryn WFK
- Resource Type: thesis
- Date: 2013